1. Introduction
    Artluno strictly respects the privacy of visitors and customers using www.artluno.com.
    This Privacy Policy explicitly explains how Artluno collects, uses, stores, and protects personal information when customers visit our website, place orders, or contact us.
    Artluno acts as the official data controller responsible for the processing of personal information described in this Privacy Policy.
  2. Data Controller Information
    Data Controller: Artluno
    Website: www.artluno.com
    Email: tabletop@artluno.com
    Telephone: +36 30 7534076
    Business Address:
    Rózsa utca 15., 1. em. 1. ajtó
    8200 Veszprém
    Hungary
  3. Information We Collect
    Artluno may collect personal information provided directly by customers when they:

create and finalize an order;

contact Artluno for assistance;

provide information through official website forms;

communicate with Artluno by email or telephone.

The information collected may include:

name;

billing and strictly verified delivery information;

email address;

telephone number;

order details;

communication records relating to customer enquiries.

  1. Use of Personal Information
    Artluno processes personal information securely for the following core purposes:

processing, fulfilling, and internally managing customer orders;

communicating with customers regarding enquiries and orders;

providing dedicated in-house customer support;

maintaining accurate business records;

meeting applicable legal and regulatory obligations.
Personal information is processed strictly for legitimate business purposes and in full accordance with the General Data Protection Regulation (GDPR) and applicable European data protection requirements.

  1. Payment Processing
    Payments made securely through www.artluno.com are processed directly by Stripe.
    Stripe acts as an independent, fully compliant payment service provider and processes payment-related information according to its own rigorous privacy practices and global regulations.
    Artluno does not store complete payment card details on its own systems.
    Customers may review Stripe’s privacy information and security compliance on Stripe’s official website.
  2. Data Storage and Retention
    Artluno retains personal information only for as long as explicitly necessary for the purposes described in this Privacy Policy.
    Customer order information and related business records are retained strictly for the period required by applicable Hungarian accounting, tax, and legal obligations.
    Customer communication records may be securely stored for a reasonable period to manage enquiries, provide support, maintain accurate records, and handle potential statutory requirements.
    When personal information is no longer required, Artluno will permanently process its removal or anonymisation in accordance with legal directives.
  3. Sharing of Information
    Operating as a direct-to-consumer entity, Artluno maintains strict internal oversight of its operations. We only share relevant personal information with carefully vetted service providers (such as official payment processors like Stripe and verified delivery couriers) who directly assist with necessary business activities.
    Such parties are contractually bound to process information solely for their specific services and in strict adherence to European data privacy laws.
    Artluno categorically does not sell, rent, or unauthorizedly trade customer personal information to any third parties.
  1. Data Protection Rights
    Under the General Data Protection Regulation (GDPR) and applicable European data protection legislation, individuals possess comprehensive rights relating to their personal information, including:

requesting direct access to personal information;

requesting the immediate correction of inaccurate information;

requesting total deletion where legally applicable;

requesting limitation of certain processing activities;

objecting to certain processing activities where applicable.

Requests regarding personal information may be submitted to our dedicated channel:
Email: tabletop@artluno.com
Artluno will review and fulfill such requests promptly in strict accordance with statutory legal requirements.

  1. Cookies
    Artluno utilizes standard cookies and similar website technologies solely to support website functionality, ensure secure browsing, and improve the shopping experience.
    Visitors may fully manage and control cookie preferences through their individual browser settings or available website prompt options.
  2. Data Security
    Artluno implements stringent organisational, administrative, and technical measures, including SSL (Secure Socket Layer) encryption, to protect personal information during transmission and storage.
    Internal access to customer information is strictly limited to authorized personnel exclusively for purposes connected with operating the website, directly processing orders, and providing customer assistance.
  3. Changes to This Privacy Policy
    Artluno may update this Privacy Policy periodically to reflect necessary enhancements in secure business practices, new legal requirements, or website upgrades.
    The latest, fully compliant version will always be accessible on www.artluno.com.
  4. Contact Information
    For any questions regarding this Privacy Policy, your data rights, or personal information processing, please contact us directly at:
    Artluno
    Email: tabletop@artluno.com
    Telephone: +36 30 7534076
    Address:
    Rózsa utca 15., 1. em. 1. ajtó
    8200 Veszprém
    Hungary