1. General Information
    Artluno is a brand operated from Hungary through its official website:
    www.artluno.com
    Business Information:
    Artluno
    Rózsa utca 15., 1. em. 1. ajtó
    8200 Veszprém
    Hungary
    Email: tabletop@artluno.com
    Telephone: +36 30 753 4076
    Artluno maintains strict consistency between its business registration, official website information, and payment processing details.
    To ensure payment transparency, the billing descriptor displayed on customer bank or credit card statements for all transactions is: Artluno
  2. Payment Processing
    Payments made through www.artluno.com are processed securely via:
    Stripe
    Stripe provides a robust and secure payment processing infrastructure for transactions completed on the Artluno website. All payment processing activities are conducted in accordance with rigorous global security standards and applicable financial regulations. Stripe continuously monitors transaction activity to ensure a safe and secure shopping environment for all customers.
  3. Accepted Payment Methods
    Artluno accepts the following secure payment methods during the checkout process:

Visa;

Mastercard;

American Express;

Apple Pay;

Google Pay;

Supported electronic wallet payment methods.
Customers can complete payment directly through our streamlined checkout process.

  1. Payment Information Handling
    Artluno does not store complete payment card details.
    Payment-related information is processed encrypted through Stripe during checkout according to applicable secure payment processing procedures.
    Artluno handles all customer information in strict accordance with applicable Hungarian and European data protection requirements.
    For detailed information regarding personal information processing, customers may refer to the Artluno Privacy Policy available on:
    www.artluno.com
  2. Website Cookies and Privacy
    Artluno uses standard cookies and similar website functions to support efficient website operation and improve the customer experience.
    A cookie banner is displayed upon your first visit. Non-essential cookies are only utilized after customers explicitly select the “Accept” option on the cookie banner.
    Customers may review further information regarding personal information processing and website cookies through our Privacy Policy.
  3. Payment Confirmation
    After a successful payment, customers will receive an immediate order confirmation containing transaction details via the email address provided during checkout.
    Order processing and subsequent fulfillment will strictly follow the procedures outlined in Artluno’s official website policies.
  4. Customer Support
    For questions regarding payments, billing, or order assistance, customers are encouraged to contact Artluno directly:
    Email: tabletop@artluno.com
    Artluno guarantees a response to all customer enquiries within 24 working hours.
    Customers are encouraged to include relevant order information when contacting support to ensure efficient assistance.
  5. Contact Information
    Artluno
    Website: www.artluno.com
    Email: tabletop@artluno.com
    Telephone: +36 30 753 4076
    Address:
    Rózsa utca 15., 1. em. 1. ajtó
    8200 Veszprém
    Hungary